> ## Documentation Index
> Fetch the complete documentation index at: https://docs.nshield.org/llms.txt
> Use this file to discover all available pages before exploring further.

# Fiat On-ramp Compliance

> Country availability and compliance documentation for fiat on-ramp providers

# Fiat Provider Compliance Documentation

## Overview

Nova Wallet integrates with **5 licensed third-party fiat on-ramp/off-ramp providers** to enable users to buy and sell cryptocurrency using traditional payment methods. All providers are **fully licensed and regulated** financial services companies that handle their own KYC/AML compliance.

**Important:** Nova Wallet does not process payments directly. All fiat transactions are handled by the third-party providers via their hosted checkout flows.

## Fiat Providers

| Provider     | Website                                | Licenses                                        | Services                 |
| ------------ | -------------------------------------- | ----------------------------------------------- | ------------------------ |
| **MoonPay**  | [moonpay.com](https://www.moonpay.com) | FCA (UK), FinCEN (US), AUSTRAC (AU)             | Buy & Sell               |
| **Mercuryo** | [mercuryo.io](https://mercuryo.io)     | Estonian FIU                                    | Buy & Sell               |
| **Transak**  | [transak.com](https://www.transak.com) | FinCEN (US)                                     | Buy & Sell               |
| **Banxa**    | [banxa.com](https://banxa.com)         | AUSTRAC (AU), FINTRAC (CA), FCA (UK), MiCA (EU) | Buy & Sell               |
| **Paybis**   | [paybis.com](https://paybis.com)       | FinCEN (US), Poland VASP                        | Buy (Not yet integrated) |

All providers perform their own:

* Identity verification (KYC)
* Anti-money laundering (AML) checks
* Transaction monitoring
* Sanctions screening

## Country Availability by Provider

### MoonPay (169 Supported Countries)

**Supported Countries:**

| Country                | Country              | Country             | Country               | Country                          |
| ---------------------- | -------------------- | ------------------- | --------------------- | -------------------------------- |
| Andorra                | United Arab Emirates | Antigua and Barbuda | Albania               | Armenia                          |
| Angola                 | Argentina            | Austria             | Australia             | Azerbaijan                       |
| Bosnia and Herzegovina | Belgium              | Bulgaria            | Bahrain               | Burundi                          |
| Benin                  | Brunei               | Bolivia             | Brazil                | Bahamas                          |
| Bhutan                 | Botswana             | Belize              | Canada                | Central African Republic         |
| Republic of the Congo  | Switzerland          | Chile               | Cameroon              | Colombia                         |
| Costa Rica             | Cape Verde           | Cyprus              | Czech Republic        | Germany                          |
| Djibouti               | Denmark              | Dominica            | Dominican Republic    | Algeria                          |
| Ecuador                | Estonia              | Egypt               | Eritrea               | Spain                            |
| Ethiopia               | Finland              | Fiji                | Micronesia            | France                           |
| Gabon                  | United Kingdom       | Grenada             | Georgia               | Ghana                            |
| Gibraltar              | Gambia               | Guinea              | Equatorial Guinea     | Greece                           |
| Guatemala              | Guyana               | Hong Kong           | Honduras              | Croatia                          |
| Hungary                | Indonesia            | Ireland             | Israel                | India                            |
| Iceland                | Italy                | Jordan              | Kenya                 | Kyrgyzstan                       |
| Cambodia               | Kiribati             | Comoros             | Saint Kitts and Nevis | South Korea                      |
| Kuwait                 | Cayman Islands       | Kazakhstan          | Laos                  | Saint Lucia                      |
| Liechtenstein          | Sri Lanka            | Lesotho             | Lithuania             | Luxembourg                       |
| Latvia                 | Monaco               | Moldova             | Montenegro            | Marshall Islands                 |
| North Macedonia        | Mali                 | Mauritania          | Malta                 | Mauritius                        |
| Maldives               | Malawi               | Mexico              | Mozambique            | Namibia                          |
| Niger                  | Netherlands          | Norway              | Nepal                 | Nauru                            |
| New Zealand            | Oman                 | Other Territories   | Peru                  | Papua New Guinea                 |
| Philippines            | Poland               | Portugal            | Palau                 | Paraguay                         |
| Qatar                  | Romania              | Serbia              | Rwanda                | Saudi Arabia                     |
| Solomon Islands        | Seychelles           | Sweden              | Singapore             | Slovenia                         |
| Slovakia               | Sierra Leone         | San Marino          | Suriname              | São Tomé and Príncipe            |
| El Salvador            | Eswatini             | Chad                | Togo                  | Thailand                         |
| Tajikistan             | Timor-Leste          | Turkmenistan        | Tunisia               | Tonga                            |
| Turkey                 | Trinidad and Tobago  | Tuvalu              | Taiwan                | Tanzania                         |
| United States          | Uruguay              | Uzbekistan          | Vatican City          | Saint Vincent and the Grenadines |
| Vietnam                | Vanuatu              | Samoa               | South Africa          | Zambia                           |

**Blocked Countries (42):**

| Country        | Reason                                   |
| -------------- | ---------------------------------------- |
| Afghanistan    | OFAC sanctions / Armed conflict          |
| Barbados       | Regulatory restrictions                  |
| Bangladesh     | Regulatory restrictions                  |
| Burkina Faso   | Compliance requirements                  |
| Belarus        | OFAC sanctions                           |
| DR Congo       | Armed conflict / Compliance requirements |
| Côte d'Ivoire  | Compliance requirements                  |
| China          | Regulatory restrictions                  |
| Cuba           | OFAC comprehensive sanctions             |
| Western Sahara | Disputed territory                       |
| Guinea-Bissau  | Compliance requirements                  |
| Haiti          | Compliance requirements                  |
| Iraq           | OFAC sanctions                           |
| Iran           | OFAC comprehensive sanctions             |
| Jamaica        | Regulatory restrictions                  |
| Japan          | Regulatory restrictions                  |
| North Korea    | OFAC comprehensive sanctions             |
| Lebanon        | Partial OFAC sanctions                   |
| Liberia        | Compliance requirements                  |
| Libya          | OFAC sanctions                           |
| Morocco        | Regulatory restrictions                  |
| Madagascar     | Compliance requirements                  |
| Myanmar        | OFAC sanctions                           |
| Mongolia       | Regulatory restrictions                  |
| Malaysia       | Regulatory restrictions                  |
| Nigeria        | Regulatory restrictions                  |
| Nicaragua      | OFAC sanctions                           |
| Panama         | Regulatory restrictions                  |
| Pakistan       | Regulatory restrictions                  |
| Palestine      | Restricted territory                     |
| Russia         | OFAC sanctions (2022+)                   |
| Sudan          | OFAC sanctions                           |
| Senegal        | Compliance requirements                  |
| Somalia        | OFAC sanctions                           |
| South Sudan    | OFAC sanctions                           |
| Syria          | OFAC comprehensive sanctions             |
| Ukraine        | Regulatory restrictions                  |
| Uganda         | Compliance requirements                  |
| Venezuela      | OFAC sanctions                           |
| Kosovo         | Disputed territory                       |
| Yemen          | Armed conflict / OFAC sanctions          |
| Zimbabwe       | Compliance requirements                  |

**Why These Countries Are Blocked:**

* **Sanctions Compliance:** Countries under OFAC (Office of Foreign Assets Control) sanctions including Iran, North Korea, Syria, Cuba, Russia, Belarus
* **Regulatory Restrictions:** Countries where cryptocurrency regulations prohibit or restrict fiat on-ramp services (China, Bangladesh, Pakistan)
* **Compliance Requirements:** Countries where MoonPay cannot meet local regulatory requirements or lacks necessary licenses
* **Risk Management:** Countries with high financial crime risk or unstable regulatory environments

**References:**

* [MoonPay Terms of Service](https://www.moonpay.com/legal/terms_of_use)
* [MoonPay Licenses & Registrations](https://www.moonpay.com/legal/licenses)

***

### Mercuryo (199 Supported Countries)

**Supported Countries:**

Mercuryo supports a comprehensive list of 199 countries and territories. Availability is determined dynamically based on real-time compliance checks. Generally supported regions include:

| Region           | Countries Included                                                                                      |
| ---------------- | ------------------------------------------------------------------------------------------------------- |
| **Europe**       | All EU/EEA member states, United Kingdom, Switzerland, Norway, and most European countries              |
| **Americas**     | United States, Canada, Mexico, most Latin American and Caribbean countries                              |
| **Asia-Pacific** | Australia, New Zealand, Japan, South Korea, Hong Kong, Singapore, most Southeast Asian countries, India |
| **Middle East**  | United Arab Emirates, Saudi Arabia, Qatar, Kuwait, Bahrain, and most Middle Eastern countries           |
| **Africa**       | South Africa, Kenya, Ghana, and most African countries (subject to real-time sanctions screening)       |

**Note:** Mercuryo performs real-time sanctions screening and may restrict access from countries subject to OFAC, EU, or UN sanctions, even if not explicitly listed as blocked.

**Why Countries May Be Blocked:**
Mercuryo determines blocked countries based on their internal compliance policies and real-time sanctions screening. Restrictions are typically applied for:

* OFAC and EU sanctions compliance
* Local regulatory requirements
* Risk assessment and AML policies
* Real-time sanctions list updates

**References:**

* [Mercuryo Legal](https://mercuryo.io/legal)
* [Mercuryo Licenses](https://mercuryo.io/legal/licenses)

***

### Banxa (Dynamic Country List)

Banxa supports approximately **100+ countries** and determines availability dynamically based on:

* User's IP address geolocation
* Payment method availability
* Local regulatory requirements

**Generally Supported Regions:**

* Europe (EU/EEA)
* United Kingdom
* Australia & New Zealand
* Canada
* United States (select states)
* Southeast Asia
* Latin America

**Why Availability Varies:**

* **State-Level Regulations (US):** Different US states have varying cryptocurrency regulations, affecting availability
* **Payment Method Restrictions:** Some payment methods (credit cards, bank transfers) may not be available in all countries
* **Regulatory Compliance:** Banxa must comply with local financial services regulations in each jurisdiction
* **Licensing Requirements:** Availability depends on Banxa's licensing status in each country

**References:**

* [Banxa Terms of Service](https://banxa.com/terms-of-use)
* [Banxa Regulatory](https://banxa.com/regulatory)

***

### Transak (Dynamic Country List)

Transak supports approximately **150+ countries** with real-time availability checks based on:

* User location
* Cryptocurrency type
* Payment method

**Generally Supported Regions:**

* Europe (EU/EEA)
* United Kingdom
* United States (select states)
* India
* Southeast Asia
* Latin America
* Africa

**Why Availability Varies:**

* **Cryptocurrency-Specific Restrictions:** Some cryptocurrencies may be restricted in certain countries due to regulatory concerns
* **Payment Method Availability:** Different payment methods have different country coverage
* **Real-Time Compliance:** Transak performs real-time checks against sanctions lists and regulatory requirements
* **State-Level Regulations:** US state regulations affect availability within the United States

**References:**

* [Transak Terms of Service](https://transak.com/terms-and-conditions)
* [Transak Compliance](https://transak.com/compliance)

***

### Paybis (Hardcoded Country List)

**Supported Countries (180+):**

Paybis supports over 180 countries and territories worldwide. Generally supported regions include:

| Region           | Countries Included                                                                                                       |
| ---------------- | ------------------------------------------------------------------------------------------------------------------------ |
| **Europe**       | All EU/EEA member states, United Kingdom, Switzerland, Norway, and most European countries                               |
| **Americas**     | United States, Canada, Mexico, most Latin American and Caribbean countries                                               |
| **Asia-Pacific** | Australia, New Zealand, Japan, South Korea, Hong Kong, Singapore, China, most Southeast Asian countries, India, Pakistan |
| **Middle East**  | United Arab Emirates, Saudi Arabia, Qatar, Kuwait, Bahrain, and most Middle Eastern countries                            |
| **Africa**       | South Africa, Kenya, Ghana, Nigeria, and most African countries (excluding conflict zones)                               |

**Restricted Countries (22) - OFAC & Conflict Zones:**

| Country                  | Reason                          |
| ------------------------ | ------------------------------- |
| Afghanistan              | Armed conflict / OFAC sanctions |
| Belarus                  | OFAC sanctions                  |
| DR Congo                 | Armed conflict                  |
| Central African Republic | Armed conflict                  |
| Cuba                     | OFAC comprehensive sanctions    |
| Western Sahara           | Disputed territory              |
| Ethiopia                 | Armed conflict                  |
| Iraq                     | OFAC sanctions                  |
| Iran                     | OFAC comprehensive sanctions    |
| North Korea              | OFAC comprehensive sanctions    |
| Lebanon                  | Partial OFAC sanctions          |
| Libya                    | OFAC sanctions                  |
| Mali                     | Armed conflict / sanctions      |
| Myanmar                  | OFAC sanctions                  |
| Nicaragua                | OFAC sanctions                  |
| Palestine                | Restricted territory            |
| Russia                   | OFAC sanctions (2022+)          |
| Sudan                    | OFAC sanctions                  |
| Somalia                  | OFAC sanctions                  |
| South Sudan              | OFAC sanctions                  |
| Syria                    | OFAC comprehensive sanctions    |
| Yemen                    | Armed conflict / sanctions      |

**Why These Countries Are Blocked:**

* **OFAC Sanctions:** Countries subject to US Treasury Department sanctions (Iran, North Korea, Syria, Cuba, Russia, Belarus, etc.)
* **Armed Conflicts:** Countries experiencing active armed conflicts that pose compliance and operational risks
* **Disputed Territories:** Regions with unclear sovereignty or territorial disputes
* **Regulatory Compliance:** Paybis blocks these countries to comply with international sanctions and maintain regulatory compliance

**References:**

* [Paybis Terms of Service](https://paybis.com/policies/terms-of-service)
* [Paybis Regulatory Info](https://support.paybis.com/hc/en-us/articles/5118098190237-Do-you-have-permission-to-provide-crypto-services-)

***

## Swap/DEX Feature Restrictions

For decentralized exchange (DEX) swaps, the app restricts access only from **OFAC-sanctioned countries**:

| Country     | Sanctions Level              |
| ----------- | ---------------------------- |
| North Korea | OFAC Comprehensive Sanctions |
| Iran        | OFAC Comprehensive Sanctions |
| Syria       | OFAC Comprehensive Sanctions |
| Cuba        | OFAC Comprehensive Sanctions |

Users from these regions see: *"Swaps are not available in your region due to regulatory restrictions."*

**Why These Restrictions Exist:**

* **OFAC Compliance:** US Treasury Department sanctions prohibit US persons and entities from engaging in financial transactions with these countries
* **Apple App Store Guidelines:** Compliance with Apple Guideline 3.1.5 regarding financial services and regional restrictions
* **Regulatory Requirements:** Ensuring compliance with international sanctions regimes

***

## How Restrictions Are Enforced

### 1. IP-Based Geolocation

* User's IP address is detected on API requests
* Backend determines country via IP geolocation service
* Providers check if country is in their allowed list

### 2. Provider-Level Enforcement

Each provider maintains their own country allowlist and blocklist, which is checked before allowing any transaction to proceed.

### 3. Per-Asset Restrictions

Some cryptocurrencies have additional country restrictions beyond the provider level, based on regulatory concerns or licensing requirements.

### 4. Real-Time Sanctions Screening

All providers perform real-time sanctions screening during:

* Account creation
* Each transaction
* Periodic re-verification

***

## KYC/AML Compliance

All KYC/AML verification is handled by the third-party providers:

| Provider | KYC Level | Documents Required              |
| -------- | --------- | ------------------------------- |
| MoonPay  | Tiered    | ID + Selfie (for higher limits) |
| Mercuryo | Full      | ID + Selfie + Proof of Address  |
| Transak  | Tiered    | ID + Selfie (for higher limits) |
| Banxa    | Full      | ID + Selfie                     |
| Paybis   | Full      | ID + Selfie + Proof of Address  |

**Nova Wallet does not collect, store, or process any user identity documents.**

All providers are licensed financial services companies that comply with:

* **FATF (Financial Action Task Force)** recommendations
* **Local AML/CFT regulations** in their jurisdictions
* **Sanctions screening** against OFAC, UN, EU, and other sanctions lists
* **Transaction monitoring** for suspicious activity

***

## Error Messages

Users in restricted regions see appropriate error messages:

| Error Code                | Message                                                                 |
| ------------------------- | ----------------------------------------------------------------------- |
| `UnsupportedCountry`      | "Service not available in your country"                                 |
| `UnsupportedCountryAsset` | "This cryptocurrency is not available in your country"                  |
| `FiatSellNotAllowed`      | "Selling crypto is not available in your region"                        |
| `SwapRestricted`          | "Swaps are not available in your region due to regulatory restrictions" |

***

## Compliance Verification

### Provider Licenses & Registrations

**MoonPay:**

* FCA (Financial Conduct Authority) - UK: [FCA Register](https://register.fca.org.uk/s/firm?id=0014G00002bpd05QAA)
* FinCEN (Financial Crimes Enforcement Network) - US: MSB Registration
* AUSTRAC (Australian Transaction Reports and Analysis Centre) - Australia: Registration

**Mercuryo:**

* Estonian FIU (Financial Intelligence Unit) - Estonia: [Mercuryo Licenses](https://mercuryo.io/legal/licenses)

**Transak:**

* FinCEN (Financial Crimes Enforcement Network) - US: MSB Registration
* [Transak Compliance](https://transak.com/compliance)

**Banxa:**

* AUSTRAC (Australian Transaction Reports and Analysis Centre) - Australia: Registration
* FINTRAC (Financial Transactions and Reports Analysis Centre) - Canada: Registration
* FCA (Financial Conduct Authority) - UK: Registered as BNXA UK VASP
* MiCA (EU) - Netherlands: [EU Internet Ventures B.V.](https://banxa.com/press/banxa-secures-mica-licence-in-the-netherlands/)

**Paybis:**

* FinCEN (Financial Crimes Enforcement Network) - US: MSB Registration #31000224635628
* Poland VASP - Revenue Administration Chamber in Katowice: RDWW-805
* [Paybis Regulatory Info](https://support.paybis.com/hc/en-us/articles/5118098190237-Do-you-have-permission-to-provide-crypto-services-)

### Regulatory Compliance

All providers comply with:

* **Anti-Money Laundering (AML)** regulations in their jurisdictions
* **Know Your Customer (KYC)** requirements
* **Counter-Terrorism Financing (CFT)** regulations
* **International sanctions** (OFAC, UN, EU)
* **Data protection** regulations (GDPR, CCPA, etc.)

***

## Contact Information

For compliance inquiries:

* **MoonPay:** [compliance@moonpay.com](mailto:compliance@moonpay.com)
* **Mercuryo:** [compliance@mercuryo.io](mailto:compliance@mercuryo.io)
* **Transak:** [compliance@transak.com](mailto:compliance@transak.com)
* **Banxa:** [compliance@banxa.com](mailto:compliance@banxa.com)
* **Paybis:** [compliance@paybis.com](mailto:compliance@paybis.com)

**Nova Wallet Compliance:** [hi@nshield.org](mailto:hi@nshield.org)

***

## Version History

| Version | Date     | Changes               |
| ------- | -------- | --------------------- |
| 1.0     | Jan 2026 | Initial documentation |