> ## Documentation Index
> Fetch the complete documentation index at: https://docs.nshield.org/llms.txt
> Use this file to discover all available pages before exploring further.

# IP Disputes

> How to report intellectual property disputes and how Nova Store handles them

## Intellectual Property (IP) Disputes

Nova Store provides a mechanism for developers, users, Apple, and other parties to notify us of IP disputes. We act expeditiously to remove infringing content and address repeat infringers.

<Info>
  Nova Store is **not affiliated with** Nova Wallet or Nova Shield.
</Info>

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## How to Report an IP Dispute

### Notice Channel

Submit a notice to:

* **Email:** [ip@novastore.app](mailto:ip@novastore.app)
* **Web form:** \[Add URL when available]

### Required Information

To process your notice, include:

* **Your identity** — Name, contact information, and relationship to the rights holder
* **Description of the IP** — What work or mark is infringed (e.g., trademark registration, copyrighted work)
* **Description of the infringement** — Which app(s) or content infringe, and how
* **Good faith statement** — That the information is accurate and you are authorized to act on behalf of the rights holder
* **Signature** — Physical or electronic signature

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## Our Response Process

1. **Acknowledgement** — We acknowledge receipt of the notice (typically within 48 hours).
2. **Review** — We review the notice and the referenced app/content.
3. **Action** — If we determine the content infringes, we remove or disable access expeditiously.
4. **Developer notice** — We notify the developer and may provide an opportunity to submit a counter-notice where appropriate under applicable law (e.g., DMCA).
5. **Follow-up** — We may contact you for additional information if needed.

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## Expedicious Removal

Upon becoming aware that content infringes the intellectual property of Apple or others, we remove or disable access promptly. We do not require a court order to act when infringement is clear.

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## Repeat Infringer Policy

Developers who frequently provide infringing content are subject to:

1. **Prior warning** — We issue a warning after the first substantiated infringement.
2. **Removal of infringing content** — Each infringing app is removed.
3. **Developer removal** — If a developer repeatedly provides infringing content after a warning, we remove them from distributing apps on Nova Store.

"Frequently" is assessed based on the number of valid notices, pattern of conduct, and severity.

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## Counter-Notice (DMCA and Similar)

Where applicable (e.g., copyright under DMCA), developers may submit a counter-notice asserting that content was removed in error. We will process counter-notices in accordance with applicable law. The original complainant may pursue legal action; we may restore content if required by law.

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## Contact

* **IP dispute notices:** [ip@novastore.app](mailto:ip@novastore.app)
* **General compliance:** [compliance@novastore.app](mailto:compliance@novastore.app)