Trust & Safety
Nova Store engages in ongoing monitoring and detection of fraudulent, malicious, and illegal activity in apps and by developers. This page describes our mechanisms.Nova Store is not affiliated with Nova Wallet or Nova Shield.
Pre-Distribution Review
Before an app is listed, we conduct:- Automated scanning — Detection of known malware, suspicious code patterns, and policy violations
- Manual review — Human review of app functionality, metadata, and content for fraud and policy compliance
- Security checks — Analysis of permissions, network behavior, and code integrity
- Developer verification — Basic verification of developer identity and legitimacy
Ongoing Monitoring
After apps are listed, we continue to:- Scan apps and updates — Re-review when developers submit updates
- Monitor behavior — Track app performance, user reports, and anomalous activity
- Review developer conduct — Identify developers who violate terms or engage in suspicious behavior
- Threat intelligence — Incorporate external signals (e.g., malware databases, security reports)
Reporting Channels
Users and third parties can report suspicious or harmful apps:- In-app — Report option within each app listing
- Email — safety@novastore.app
- Web form — [Add URL to report form when available]
Enforcement
When we identify fraudulent, malicious, or illegal activity:- App removal — Apps that violate our policies are removed from the marketplace
- Developer suspension — Developers who engage in prohibited conduct may be suspended or permanently removed
- User protection — We take steps to protect users from known harmful apps (e.g., blocking installations, warnings)
- Legal and regulatory cooperation — We cooperate with law enforcement and regulators where required by law
Types of Activity We Detect
| Category | Examples |
|---|---|
| Malware | Spyware, ransomware, trojans, code that harms devices or steals data |
| Fraud | Phishing, scam apps, fake financial services, deceptive subscriptions |
| Illegal content | Content that violates criminal or civil law |
| Policy violations | Apps that mislead users, circumvent security, or violate our terms |